Oluchi Ibemesi

Hello there! My name is Stephanie, a customer service professional with a real passion for making customers feel valued. I firmly believe that excellent customer service is the foundation of any successful business, and I am dedicated to creating seamless, positive interactions for every customer. Here’s how I can support your business • By ensuring clear, compassionate communication to ensure inquiries are met with an accurate and timely response, across multiple channels. • I provide tailored responses and solutions to quickly address any issues encountered by customers to ensure their demands are met. • With experience in Zendesk, Frontdesk, and other CRM tools of your choice, I ensure that your business is running smoothly and efficiently. • I manage the order process to ensure orders are smoothly processed and customers are kept informed about their order status, from purchase to delivery • By creating strategies to engage and retain customers thereby increasing the likeli