Abuja, Federal Capital Territory, Nigeria, Nigeria
Customer Service representative
Local Time - 12:53 PM
About Me
I am a Certified HMO Contact Centre Agent enhanced by one month of claims officer experience. Providing
enrollees, providers, and stakeholders with excellent customer service. Capable of attending to questions about
provider networks, pre authorisation codes, and benefit packages while adhering to corporate and NHIA
protocols. I am skilled in meeting call resolution and customer satisfaction performance criteria, keeping
correct records in the provided systems. I am Excellent in problem resolution, communication, and
multitasking, along with a track record of enhancing member experiences and informing them about healthcare
options when needed.
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$5/hr
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