Nyale Kalama

Experienced IT Support Engineer with a track record of over four years of consistent excellence in the information technology and services industry. My prior roles have encompassed a variety of work environments across different companies and industries. I possess a high level of proficiency in a diverse array of computing technologies including content management system, the installation of multi vendor wired and centralized wireless networks, CCTV setup, cloud computing, virtualization, network upgrades and installations, as well as helpdesk level call logging and resolution. In addition to my technical skills, I am well versed in Azure identity management and active directory management, providing comprehensive support for end user computer software, both on site and remotely, and have expertise in data visualization. I am also highly conversant with essential technologies such as Microsoft Outlook, MyQ printer server, and various other applications crucial for enterprise operations