JCeleste
Mandaluyong City, Philippines
Lead Generation & Data Entry Specialist | Technical & Customer Service
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About Me
I am a graduate of Bachelor in Elementary Education major in General Education. I have obtained my teaching license since 2016 and was teaching as a substitute teacher for only one month handling Grade 2 pupils in all subjects. While studying and working as a Teacher, I do part time jobs online including Lead Data Mining. Then I applied in the BPO Industry holding a position of Customer/Technical Support Associate providing customers resolution to their network issues via chat. Then I was transferred to another project with a position of IT Operations associate providing remote desktop support to all the customers, this includes fixing hardware and software issues of the computers within the scope of support. We also provide instructions and information on some issues especially on the hardware part that we cannot remote in like unplugging and plugging in something.
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