Norma Ramirez
La Ceiba, Honduras
Experienced Customer Service Agent/ Virtual Assistant/Translator
Local Time - 03:15 AM
About Me
I have over 10 years of experience in Customer Service assisting U.S. I was trained at a large Call Center in Honduras.
Learning Specialist / Language Specialist
Translated Various Documents from Spanish to English
Conducted new hire training in virtual settings and ensured readiness and competence for the work environment
Communicated effectively with supervisors, training specialists, peers, and trainees, from diverse cultural backgrounds, demonstrated multilingual capabilities and cultural sensitivity
Comfortable with delivering solutions in a fast paced environment, frequently changing priorities and adapting to the dynamic needs and challenges of differing projects
Led English Language development sessions by facilitating engaging learning environments to enhance employees spoken English communication skills, a crucial aspect of their professional development.
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$7/hr
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