About Me
I am an experienced Customer Service Professional, a call center agent with 11 months of experience. My job is mostly inbounds and outbound, 5 months under benefits and 6 months on financial accounts. I found out about BPO industry long before but never tried due to my profession is all about catering and as a waiter. I never imagined myself using advanced techs in customer service like this. As soon as i have decided to look into it as a better place to push my skills to a higher level. Being a call center agent made a huge impact on my communication skills.
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