I have worked in the BPO industry as a Call Center Representative for over 8 years now. I am familiar with customer service and appointment setting. My expertise is handling customer complaint, and I make sure that our customers feel valued by giving them one call resolution.
I am a fast learner, highly punctual, can work under minimal supervision and can easily adjust to a fast paced environment kind of employee. I am efficient and productive leading me to consistently exceed metrics and be the top agent of my team. I am always open to new challenges as this gives me new learning.
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