About Me
I’m a seasoned Cargo & Customer Service Specialist with over 30 years of expertise in air cargo logistics, operational excellence, and client relationship management across major international airlines including Ethiopian Airlines and British Airways. Known for optimizing cargo operations, ensuring compliance with IATA and ICAO standards, and leading high performing teams, I thrive in high pressure environments while maintaining 100% compliance and top tier service quality. My career spans training, auditing, security checks, and revenue generating sales support. Passionate about streamlining freight systems and delivering exceptional customer experiences in the global air cargo sector.
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