Nikita Mazwi

Port Elizabeth, South Africa

23 days ago

VA|Customer Support Specialist |CRM & Admin Support Expert

Local Time - 04:32 AM

Current Availability

Full-time : 30+ hrs/week

About Me

Hello! I’m Nikita, a reliable and detail oriented Virtual Assistant and Customer Support Specialist with over 2 years of hands on remote experience.
I have worked professionally in customer support and administrative roles, handling 30–50+ customer interactions daily via calls, email, and live chat. I specialize in helping businesses stay organized, responsive, and efficient by managing time consuming tasks so they can focus on growth.
I understand fast paced environments, confidentiality, and the importance of accurate CRM documentation. My goal is simple: deliver high quality work, on time, every time.

✅️ Services I Offer:
✔ Customer Support Email, Live Chat & Inbound Calls
✔ Inbox & Calendar Management
✔ CRM Management & Record Keeping
✔ Data Entry & Database Updating
✔ Online Research
✔ Administrative Support
✔ Workflow Documentation
✔ Appointment Scheduling
✔ Report Preparation

My Expertise

Virtual Assistant

Data Entry

Administrative Support

Explore & Appreciate my Work

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