About Me
Hi, my name is Nibedita Chakraborty, and I am from Durgapur west Bengal. Academically I hold a master degree in English Literature and Language. Currently I am working with Just Answer as Content Quality Analyst where my primary role is to listen to calls and ensure the quality parameters.
Prior to this, I started out as a customer service representative in an international BPO, where I learned the basics—answering calls, resolving issues, and really listening to what the customer needs. It was a great foundation, and it taught me the importance of patience and empathy in delivering great customer service experience
I am a fast learner, highly motivated, and enthusiastic about contributing to a dynamic and innovative team.
I believe my strong communication skills, attention to detail, and dedication will allow me to excel in this role.
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