Nhlonipho Nqambule
kempton park, South Africa
Call Centre Representative
Local Time - 04:33 PM
About Me
Experienced professional with a strong background in call centre operations suitable for both Inbound and Outbound Call Centre Representative roles. Skilled in debt collection and managing accounts, with a proven ability to resolve billing disputes and provide excellent customer service. Successful in following up on past due accounts, recovering unpaid balances, and negotiating manageable repayment plans. Demonstrated exceptional attention to detail, conflict resolution abilities, and a strong track record of meeting high productivity, quality, and performance standards. Proficient in researching, persuading customers, and obtaining payments. Eager to take on new opportunities in a call centre environment with potential for long term growth and advancement. A dynamic problem solver with excellent relationship building and leadership skills, consistently achieving objectives.
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$4/hr
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