Neeraja

Versatile SaaS professional with over 15 years of experience delivering high quality projects and ensuring customer satisfaction. Detail oriented and collaborative, adept at risk planning and mitigation.

Proven expertise in e commerce, payment gateway, and banking domains.
Recognized with the Arcot Achievers Award, Above & Beyond Awards, and Process Innovation Award.
Monitored project progress through daily standups, resolving team and technical conflicts, and mentoring teams to deliver exceptional value.
Successfully served as Scrum Master, QA Lead, and Team Lead, managing end to end project delivery from requirement gathering to production support.
Experienced in process re engineering, driving process maturity, and optimizing initiatives.
Managed Quality Assurance and delivery of advanced technical payment authentication solutions like Behavior Biometric, Push Notification, and Threat Metrix Integration for EMV 3DS.
Proficient in SDLC, STLC, Defect Life Cycle, Test Planning,