About Me
I am a results driven customer service and telecalling professional with over 3 years of experience in managing high volume client interactions. Throughout my career, I have specialized in bridging the gap between company goals and customer needs, ensuring that every call is an opportunity to build trust and provide value.
I pride myself on my ability to handle complex queries with patience and a problem solving mindset. Having managed thousands of interactions, I’ve developed a keen sense for consumer behavior, allowing me to de escalate difficult situations and consistently maintain high CSAT Customer Satisfaction scores. Beyond just making calls, I am proficient in using CRM tools to track leads and analyze customer data to improve service quality.
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$13/hr
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