Nathaniel Mwakio
Greater Denver Area, USA
Customer Service Professional & Transcriber
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Local Time - 02:36 AM
About Me
I have hands on experience in handling all available communication channels i.e. email, Live-chat Zendesk, Zopim, Social media platforms Facebook & Twitter, WhatsApp/Viber, Skype and on call IN-OUT bound.
My acquired experience spans across working in an E-commerce online shopping company as the customer relations Manager, a Global medical tourism company where I worked as the Global Customer Service Supervisor and Account Manager for Europe, Middle East, Africa, Asia and United States.
Therefore I can help adopt, set up new and handle your existing communication channels towards increasing your customer engagement and improving the overall experience of your existing and potential customers.
Acquiring customers has become an easy thing to do nowadays with the advent of Social media explosion. However, retention is what separates a successful business from one grappling to stay afloat. Let me help you increase your average revenue per customer.
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$5/hr
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