About Me
Dynamic & result oriented professional leveraging 11+ years of extensive experience in the Financial Services industry experience ranging across Banking, Contact Centre Operations, Compliance & Risk, Regulatory requirements & transformation management skills managing the entire spectrum of Operations including Service Excellence, Innovation, Customer Support, Quality Compliance & Team Management. Hands on experience in managing Operations Teams along with strong, strategic & transformation leadership skills showcased through excellent performance management & people management skills through improved employee morale and engagement
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