About Me
I am a remote customer support professional with 3+ years of experience handling 60–100+ inbound calls daily for a Medicaid health plan. I specialize in member eligibility verification, benefits explanation, CRM documentation, and HIPAA compliant support. I am skilled in Microsoft Office, Google Workspace, Zoom, Slack, and Microsoft Teams, with a typing speed of 50–60 WPM. I deliver accurate, empathetic service and am available for customer support, chat support, data entry, and virtual assistant projects. I am reliable, detail oriented, and committed to delivering high quality results for every client.
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$15/hr
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