IT professional with total 9 year of experience in IT Industry with experience in
ITSM, ITOM, ITBM, HR, CSM, GRC, Orchestration, Discovery, Event Management, Orchestration, Cloud Management, CMDB, Asset Management, Security Operations, Security Incident Response, Vulnerability
Management Qualys, Symantec, SIEM and iDefence Integration, Service Portal, ITIL Management and strong understanding of ITIL V3 concepts.
Highly skilled in managing the sales cycle from discovery sessions to the onboarding of the new customers for ServiceNow platform across different product SKUs like IT Service Management, IT Operations Management, Project Portfolio Management, SecOps, HR Service Delivery etc.
Worked on RFPs and pre sales to bid for new projects.
● Experience on MID server Configuration, LDAP & SSO Integration.
● Experience on Domain Separation.
● Experience in Performance Analytics and in PowerBI reporting tool.
● Experience in Cloud based Discovery AWS and AZURE an
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