I am a experienced Senior Business Analyst & Solution Designer with 11 Years of Software experience. As a Business analyst I have worked as Customer Experience Lead creating demand & User Stories & launched major Products to consumers in the UK through the different sales channels Online,Agent,App and oversaw complete customer experience of the software.
I have also worked as Process Designer and extensively created process flows in ORACLE BPA 11.0g and VISIO.
Worked as Technical Solution Architect for an entire Portfolio and lead the team of Designers to build a strategic Stack involving more than 20 software components which were owned and managed by different vendors
I have also worked as End to End Solution Designer creating High Level Technical designs and liaised with development teams to help them create the Low Level Designs.
I bring to the table the experience of understanding the needs, perspectives and the pain points of each and every stakeholder in the project.
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