Myra Dignos

Good day! I am Myra Dignos. I have worked as a Virtual Assistant for over five years, doing admin tasks, customer service, data entry, property management, and other general virtual related tasks, and Id love to grow with your company as your newest team member :


I have Virtual Assistance experience with short term rentals, from check in and out of a guest to cleaning and maintenance schedules. I liaised between the guest, host, cleaners, and maintenance. I was also in charge of listing optimization to get more bookings. I also ensured that the damage claims, review responses, and disputes were handled promptly.


I have Customer Service Experience in multiple travel companies such as Airbnb, Expedia, Travelocity, Hotwire, Booking.com, and Hotels com. 


JOB DESCRIPTION for Airbnb, Expedia Car, Hotel, Flight Campaigns:

➢ Handles incoming and outgoing calls, messages, and emails or inquiries from guests and hosts about their reservations, cancellations, refunds, listing properties, and decision making on cleanliness, house rules, security, privacy, and review concerns.

➢ Handles incoming calls or inquiries from customers or clients for their hotel, flight, and car reservations

➢ Making outbound calls to different clients such as hotels, airports, and car rental establishments to further help out the customer

➢ Assists customers effectively by solving customer questions and ensuring customer satisfaction


I am familiar with using tools such as Hospitable, Guesty, PriceLabs, TurnOverBnb, Furnish Finder, Zendesk, Zillow, Wix, Canva, Slack, Trello, Monday.com, Confluence, Asana, Google Voice, Open Phone and MS Office applications such as Word, and PPT, Excel, and I also know Calendar and Email management.


I have a little experience doing Social Media Management, and I recently took an in depth course about it. I also took a WordPress Basic Course in preparation for any tasks that Ill be doing in the future.


Id love to grow with you professionally. I am also assertive, attentive to details, and trainable with a great sense of humor.


Please access my CV HERE:

https://drive.google.com/file/d/1gISyQ3a4W69G9XiN4QtyHUT_ gRJEw4p/view?usp=share_link


Talk soon!


All the best,

Myra Dignos