About Me
I'm Mylene Gargar. I have been in the BPO industry for over 6 years now as a customer service representative.I was a SME and QA before. Part of our job was sending emails to our corporate office, listening to calls to ensure that agents are providing an excellent customer service experience and provide feedback and monitor improvement if necessary. I worked in a high volume call center answering phone calls, thus has an excellent multi tasking skill.
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