Satya Thummala-Freelancer in Hyderabad,India

Satya Thummala

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Hyderabad , India

Service Now Admin ,Developer

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Local Time - 05:43 AM

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About Me


Having 7+ years of professional IT experience in Development of the various projects in different technologies.


Handled multiple projects for IT Service Management (ITSM) tools implementation and customization based on ITIL best practices.

Having 3.8+ years of experience in Managing, Administrating and Developing Service-Now


Design of workflows of the processes in Service-Now.

Configure Service-Now tool for the defined processes.

Design and develop scripts for any customization required.

Technical implementation and support of various service-now modules which includes Incident, Change ,Problem and Service catalog.

Proficiency in Building Notifications

Expert in building surveys

Expert in implementing processors in service now

Maintain service now instances including:

Building, testing, rolling out new workflow

Building, running reports on a regular basics



Experience on integration of SNOW with other tools like Xmatters,Email outlook etc. Core Skills

- ITSM

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$7/hr

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