Mukund Kumar
New Delhi, India
Customer Success Manager, Virtual Assistant, Content Writer
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Local Time - 12:18 AM
About Me
Tech savvy BCA graduate with 4+ years of experience in advanced customer escalations, billing, and B2B support, specializing in the travel industry. Proven expertise in resolving high stakes issues using tools like Salesforce, Amadeus, Sabre, JIRA, and Quantum Metric. Strong analytical, communication, and problem solving skills with a track record of delivering customer centric solutions in fast paced environments. Adept at handling Tier 3 escalations, data analysis, and process improvements, ensuring exceptional client satisfaction. I am a content writer too. I also do AI content generation like AI image generation, AI video generation, etc. I can work as a Virtual Assistant too. I can do resume writing and blog post writing too. I can do e book writing as well.
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$20/hr
Total Earnings
$ 0
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