About Me
Hi, my name is Mujahid. I’m from Pakistan. Ive completed my bachelors degree in Communication Studies. Im professionally trained to provide customer support via phone, email, and live chat in English with proper empathy.
Talking about my work experience, Ive been working on the position of CSR for the past 2.5 years at a BPO in my city. Ive handled different customer service projects for various E commerce stores and companies during my job. Im trained well to provide support over Zendesk, Re:amaze, FB, and Instagram in multiple languages using DeepL and Google translate. Im also familiar with order processing on Deliverr, Monday, and Flexport. Despite this, Im also expert in managing social media accounts.
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