About Me
Dedicated and customer focused professional with 8 years of experience delivering exceptional service and support to a diverse client base. Proven ability to resolve issues efficiently, build rapport, and contribute to customer loyalty and satisfaction.
Key Responsibilities:
Provided front line support via phone, email, and in person interactions, resolving of customer inquiries on the first contact.
Delivered personalized solutions for customers while adhering to company policies and maintaining a high satisfaction rate.
Managed complaints and escalations effectively, ensuring prompt resolution to maintain customer trust.
Utilized CRM systems e.g., Salesforce, Zendesk to track, update, and analyze customer interactions for continuous service improvement.
My Expertise
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My Education
Sindh
MBA • Human Resources management
2020 - 2022
Work Experience
Business Development Executive
Iclozure Financial Services • Part time
Jun, 2024 - Currently Working
Dubai UAE
Certifications
$10/hr
Total Earnings
$ 0
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0
Services Delivered
0
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