About Me
A results driven professional with 5 years of experience in the power utility sector, specializing in Key Account Management and Revenue Cycle Management. Expertise in managing high value accounts, driving customer satisfaction, and optimizing business processes. Proficient in SAP ISU billing systems, mobile billing app implementations, and data analysis using SAP BO HANA and Power BI. A strong track record of improving billing processes, reducing AT&C losses, enhancing operational efficiency, and ensuring data integrity through quality checks. Adept at leveraging technical solutions to streamline processes, optimize workflows, and drive organizational growth.
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