I am an experienced customer support consultant with over 8 years experience in the industry. I have worked with international companies within a b2c & b2b environment dealing with clients from the UK, USA & Europe.
I have had the opportunity to hone my skills in:
New & existing business sales
Technical Support & On-boarding
Support via phone, email & chat.
I am adept with software such as MS Windows, MS Office & Google apps and have extensive experience with help desk tools such as Service Desk Plus & HPSM. I have a passion for working with people and pride myself on creating a world-class customer experience. I am able to think critically and make decisions quickly that are best for the company and the customer as a whole.
I am looking to work with innovative companies that can help me further my career & knowledge while providing value to the company and customers
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