
About Me
Salesforce professional with 14+ years of experience in software development, CRM consulting, and Salesforce implementation across multiple industries.
Strong expertise in Salesforce Financial Services Cloud, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Industry Cloud, OmniStudio, and Vlocity, along with Apex, Lightning, LWC, integrations, and solution architecture.
Salesforce Certified Application Architect with multiple Salesforce certifications, experienced in DevOps, CI/CD, Copado, Git, and release management.
Hands on experience with Agentforce and Einstein Copilot, building AI powered service agents, conversational AI, automation, and human agent handoff solutions.
Experienced in pre sales, RFP responses, POC design, internal product development, and Salesforce team mentoring/training.
Recognized with Scintillation Team Award and Project Star Award for delivering high quality Salesforce solutions and driving successful project outcomes.
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