About Me
As a native speaker in German and Spanish, with fluent English skills, I possess not only linguistic versatility but also a strong understanding of the needs of international customers.
With extensive expertise in ZenDesk, Interkom, and SAP, I am capable of processing tickets in less than 5 minutes without compromising on quality. Customer interaction is my passion, and my empathetic approach allows me to cater to individual customer needs.
Efficiency and punctuality come naturally to me, and my experience in the cryptocurrency field, supported by several relevant certificates, complements my profile. Furthermore, I continuously pursue further education to specialize as a Customer Success Specialist.
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