Miguel Angel
Dayton, USA
Bilingual EN/ES Customer Support & Technical Specialist | SaaS Demos
Local Time - 12:34 PM
About Me
With 3+ years of experience in tech companies, I specialize in bilingual English/Spanish customer support, technical troubleshooting hardware/SaaS, and product demos. My background includes:
* Technical Support: Resolving hardware and software issues for SaaS platforms.
* Customer Demos: Conducting engaging product demonstrations for clients.
* Account Management: Developed and managed key floral industry accounts, handling customized quotations, production planning, and time sensitive order prioritization.
* Manufacturing Operations: Supervised daily floral production, ensuring on time fulfillment while managing exceptions and urgent shipments.
As a native Spanish speaker living in an English speaking country, I bridge language gaps for businesses expanding into LATAM or serving bilingual users.
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$15/hr
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