Michelle Reves

About Me

As a Customer Relationship Manager, I focused on building strong, trust based relationships that drive satisfaction and business growth. With excellent communication and emotional intelligence, I tailor every interaction to meet client needs. I’m skilled to track data, optimize customer journeys, and identify growth opportunities. I thrive in managing multiple accounts, resolving conflicts quickly, and collaborating across teams to deliver seamless service. My approach is customer first—always listening, adapting, and finding ways to add value. I also enjoy spotting opportunities to upsell or cross sell in ways that truly benefit the client. Whether onboarding new clients, solving challenges, or driving long term engagement, I stay focused, organized, and strategic. My goal is simple: create lasting, impactful partnerships that align customer success with business results.

My Expertise

Multi Criteria Decision Analysis

Project management

Time Management

Explore & Appreciate my Work