Tarlac City, Philippines
6 Years Customer Service Professional/ Data Entry
0 Feedback
Local Time - 09:13 AM
About Me
I have 5 years of experience as a customer service representative for one of the largest online shopping across the US and Canada. My role is as follows:
- Process regular orders and special order if the items that they wish to order is not available in the catalog or website.
- Receive customer’s inquiry which includes; Quotations Requests, Purchase Orders, Return Authorizations, and Expedites.
- Create tickets for their missing orders, account modification request, and online account request through Salesforce.com.
- Amazon customer purchaser
Lead Manager/ Cold Caller
- Set appointments
- Manage Calendars
- Follow up on Leads
- Monitors recorded and live calls for quality assurance
- Uploading list to CRM
- Recycling Campaigns
Orvato Healthcare UK
- Answering queries via phone and e-mail
- Processing invoices and placing orders via Netsuite
I am a skilled and hardworking individual with over 6 years of experience in giving efficient and high-quality service to customers
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$5/hr
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