Micah Bianca A.

As an experienced Virtual Assistant, I bring a wealth of expertise in delivering exceptional service and resolving inquiries with efficiency and empathy. With a background in fast paced environments, I excel in active listening and multitasking, ensuring timely and effective solutions to customer needs. My proactive approach to process improvement allows me to continuously enhance the customer experience. I am enthusiastic about finding opportunities to contribute my skills and dedication to exceeding customer expectations while fostering positive relationships.

Skills:
• Administrative:
Email & Calendar Management, Data Entry, Travel Arrangements, File Organization, Document Preparation, Research
• Communication Skills:
Customer Support, Social Media Management, Proofreading and Editing
• Project Management:
Task Management, Task Coordination
• Technical Skills:
Basic Graphic Design, Video Editing, Photo Editing
• E commerce:
Amazon, Shein, Lazada, Shoppe, Shopify