Micaela Palen
Tagbilaran City, Philippines
Customer Support Specialist and General Virtual Assistant
Local Time - 12:30 PM
About Me
Customer Service Support & Virtual Assistant with 6+ years of experience in telecommunications AT&T, Virgin Media O2, e commerce Amazon, education Spectacular Academy, and hospitality Airbnb. Skilled in phone, chat, and email support, billing, technical troubleshooting, order management, returns, refunds, administrative assistance, scheduling, and student support. Proficient in CRM systems, MS Office, Google Workspace, and data entry, with strong adaptability in remote, hybrid, or on site setups, including graveyard shifts.
I can bring proven multitasking, patience, and adaptability, qualities that strengthen my ability to deliver excellent customer service while continuously learning and growing.
Intro Video: https://www.youtube.com/watch?v=LZZ1P aDhis
Voice Record: https://voca.ro/13MSIPexdV5i
My Portfolio: https://micapalen.my.canva.site/
My Resume: https://drive.google.com/file/d/159usOzi6A6er3f5sHa7WSFYqAmZ1vH3i/view?usp=sharing
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$5/hr
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