am an experienced Customer Service Agent for a number of companies accepting calls and writing emails for post-sale inquiries. I also took calls offering retention plans for customers who wanted to cancel their service. As a college graduate with a major in Finance and Management Accounting. I am also an Executive Secretary preparing reports for the management. I do Feasibility Studies, Business Plans and Financial reports as required by Financial Institutions. I highly value professionalism and hold myself strictly accountable to represent my client’s brand. I am knowledgeable in Google Sheets, Microsoft Word, Excel and Powerpoint.
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