About Me
am a BPO Trainer with 5+ years of experience in customer service and people development.
2. I specialize in training on chat, voice, email support, and improving KPIs like CSAT, FCR, and AHT.
3. I am starting freelancing on Upwork to offer customer support training and interview coaching services.
4. I aim to help individuals and businesses enhance communication skills and overall performance.
5. Looking forward to building strong client relationships and delivering impactful training solutions.
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$11/hr
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