Megan Basa

Hi, you need me.

My name is Megan Basa, and I am eager to be part of your team. With over 15 years of customer service, management, and leadership experience, I believe I can bring both expertise and passion to the role.

I began my career in customer service in 2008 with Comcast, handling billing, sales, technical support, and retentions. In 2013, I was promoted as a Subject Matter Expert, assisting new hires, trainers, and team leads. By 2015, I advanced into a Team Leader role, supervising a team of more than 20 agents supporting TWC tech support and customer service. Since then, I’ve expanded my experience with BBBY Retail 2020, Booking.com 2022, and most recently Apple Sales 2023–2024.

Alongside my professional career, I have pursued my passion for online selling in community pages since[removed]Even something as simple as successfully selling a broken chair—by setting clear expectations—sparked my interest in business and strengthened my customer first approach.