About Me
A technical support professional with 5 years of experience in technical, application, and production support, seeking a challenging position to utilize skills for professional growth
Expertise includes hands on experience in monitoring, configuring, deployment, and managing applications across various environments . This professional is proficient in ITIL processes like incident resolution, change management, capacity, and service availability management. Technical skills encompass Linux, Abinitio, Java, MySQL, shell scripting, as well as basics of Azure and AWS cloud platforms. The individual holds several certifications, including ITIL, Azure Fundamentals, and AWS Business Professional . Experience also involves client interaction, troubleshooting, creating technical SOP documents, automating tasks with shell scripts, and using various tools like ServiceNow and Salesforce for ticketing and job scheduling with Autosys.
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$6/hr
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