About Me
As a dedicated Customer Care Representative with over 6 years of experience, I specialize in enhancing customer retention, satisfaction, and effectively resolving complaints. Proficient in utilizing tools such as Asana, Trello, Slack, and HubSpot, I have a proven track record of significantly reducing churn rates by 33%, thereby boosting customer retention. My commitment to providing exceptional service
and my ability to leverage strategic insights ensure a seamless and positive experience for customers. I am passionate about fostering lasting relationships and driving continuous improvement in customer care practices.
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$10/hr
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