Maryana Pidlubna
Ternopil, Ukraine
project manager, customer senior manager, project manager
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Local Time - 10:29 PM
About Me
Over 4 years experience working in a SAAS customer service
Handle customer inquiries, complaints, payment extension/service requests.
Calm angry clients, repair trust, locate resources for problem resolution.
Listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.
Excellent communication skills with a friendly and professional manner
Fluent English
Italian - beginner
Ukrainian - native
Russian - fluent
on-line stores
SAAS - database migration
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$21/hr
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$ 0
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