Martin Santos
San Vicente, Philippines
Virtual Assistant /Customer Support / Trainer /Team Leader
Local Time - 03:14 PM
About Me
A seasoned BPO professional with 20 years of extensive experience in managing, training, and leading a wide array of business processes across various industries, including customer service, technical support, lead generation, and operations management.
Highly skilled in training, quality assurance, performance management, and ensuring alignment with company goals. Equipped with a deep understanding of the BPO landscape.
Key Skills:
BPO Operations Management
Team Leadership & Coaching
Client Relationship Management
Process Optimization & Continuous Improvement
Quality Assurance & Compliance
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$10/hr
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