About Me
I am a dedicated professional with a Bachelor of Science in Information Technology, graduated in March[removed]My career began in the customer service industry, where I honed my technical support skills at Convergys and Teleperformance. I have a strong commitment to providing excellent service and resolving customer issues efficiently.
Throughout my career, I have taken on various roles, including Technical Support Representative and Customer Support Representative, where I developed a deep understanding of customer needs. My experience at Alorica and JP Morgan Chase Bank further enhanced my skills, allowing me to excel as a Fraud Specialist and Operations Team Manager. I am passionate about leveraging my technical knowledge to improve customer experiences and drive operational success.
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