Marcelo Garcia Ballerini

Experienced Project Manager / Programme Manager and IT Manager Client Delivery Executive and Customer Service Manager, carried out in world class multinational companies in the IT and outsourcing industries.

Throughout my career I've held positions that allowed me to develop flexibility and adaptability to the most varied circumstances and environments, as well as strong skills in conflict resolution and interpersonal relationships.

MAIN EXPERIENCE AREAS

• Proven leadership and management capability in a multi-cultural business environment with over 25 years of experience serving multiple industries including telecommunications, finance, government, insurance and retail services.
• Change leader with experience in new process and technology assessments and implementation and change management.
• Served as the overall IT responsible contact for several clients, skilled in the areas of scope management, vendor management, financial management, risk identification and mitigation plan