About Me
With my customer service background and passion for helping others, I am confident in my ability to excel in this role and provide exceptional service to your Company. I have almost three years of experience as a customer service representative, working in both inbound and outbound call centers. During my time in this role, I was responsible for handling customer inquiries, complaints, and providing information on products and services. I also assisted customers with account management and resolved any issues they may have had. In some instances, I’ve been handling invoices and reviewing the reports and records of our database. In addition, I have experience working in a fast paced environment, handling multiple calls, chats, emails and tasks simultaneously, and providing excellent service under pressure. I am also proficient in Microsoft Office.
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