Bengaluru, India
Business Analyst, Salesforce Business Consultant, Product owner
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About Me
I am Business Consultant/Analyst with extensive experience in creating Business cases, and solution-consulting for projects worldwide. I have worked as Business Product Owner and Lead Business Analyst where I have lead IT projects, drawn business process flows, written BRDs, FRDs, user stories, Designed EPICs and MVPs.
I have special expertise w.r.t Salesforce projects where I have worked on Salesforce Sales, Service Cloud and Marketing Cloud Email Studio related projects with process knowledge across E2E Sales and Service life cycle.
I hold SFDC ADM – 201, SFDC Sales Cloud, SFDC Service Cloud Consultant and SFDC Marketing Cloud E-mail Specialist certification.
I combine hard work, subject matter knowledge and high level strategic thinking to deliver projects.
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$12/hr
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