About Me
Highly skilled Salesforce Administrator with a solid foundation in Computer Science Engineering. Proficient in
English, adept at utilizing MS Office and Adobe Suite. Seeking a challenging role as a Technical Support Engineer
L2 or above to apply expertise in delivering exceptional technical solutions and support to clients. Dedicated to
problem solving and exceeding customer service expectations. Proven track record of success in implementing
a new ticketing system, resulting in a 30% reduction in response time and improved efficiency in handling
customer inquiries and technical issues. Demonstrated leadership by overseeing a team of technical support
engineers, providing guidance and support to ensure exceptional customer service and timely issue resolution.
Eager to bring a results driven approach to a senior Technical Support Engineer position, utilizing my diverse
skill set to provide exemplary customer service and technical support
My Expertise
Explore & Appreciate my Work
Manish Saksena has not added any portfolio
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My Education
Rajasthan Technical University
B.tech • computer Science Engineering
2016 - 2020
Work Experience
Technical Support Engineer L2
Wipro • Full time
Jul, 2023 - Aug, 2024
Pune
Certifications
$2/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
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