About Me
I have 2.10 years of experience as a Technical support Engineer and ITSM. Adept in repairing software issues, SCCM, Migrating system, Major incident management, Cloud and physical printer setup, basic AWS, W365 and VMware VDI issues, VPNCisco and Big IP Issues, SoftphoneAvaya and Genesys issues, basic Firewall issues, Microsoft outlook and teams issues, Network path mapping, DNS, DHCP, Fix driver related issues and networking problems. MS Exchange Also, assist endpoint user with domain related access, adding user in specific groups in Active directory and also assist user with password reset, Service management, ServiceNow tickting tools and Intune.
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