Mandilakhe Mkalipi
Grahamstown, South Africa
Customer Service Team Leader/Team Manager/Specialist
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About Me
Dynamic professional with a successful track record in customer service, sales, and leadership roles. Proven expertise in managing day to day operations, optimizing customer experiences, and implementing process improvements. Skilled in inventory management, analytics, and designing efficient ticketing systems. Demonstrated ability to lead and motivate teams to achieve targets. Experienced in compliance with data protection regulations. Notable achievements include streamlining workflows, implementing successful customer service strategies, and leading a team during a significant facility move.
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$8/hr
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