I graduated in Technology in Computer Networks, have career developed in the area of Information Technology, with extensive experience in technical support, implementation and maintenance of systems, called management and implementation of improvements, based in most cases on the ITIL methodology also using Windows Debugging and Troubleshooting techniques for better performance in the corporation. Experience with Linux distributions Debian, Ubuntu, Kali and Fedora, Firewall, Windows Server, Active Directory, Python, network management, tools for user support, network analysis, computer maintenance, preparation of various reports with the use of language SQL / PL and based on Disaster Recovery plans