About Me
Product Analyst
● Participated in kick off meetings, scoping sessions and analyzed client requirements for OMS standard and custom features, creating high quality BRDs for clients like Estee Lauder, Loreal Korea, and Toll Group.
● Created comprehensive technical documentation including release notes, FAQs, and user manuals for OMS and WMS product features, alongside various integrations, and enhancements e.g., Shopee, Xero, Lineshop, DHL.
● Collaborate closely with Product Managers to deliver more than 100 integrations and enhancements by writing detailed user stories and facilitating seamless sprint grooming for engineering teams.
● Worked collaboratively with cross functional teams, including design, engineering, and QA, to ensure the on time and high quality delivery of projects for clients like Fossil, Ghazi group, SM retail etc.
● Engaged in Shopify app migration, Rakuten API update, WMS version upgrade, and retail store module launch to boost customer adoption.
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