Hanumangarh Area, India, India
Telecom Electrical Engineer
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Local Time - 11:40 AM
About Me
To work in an ahead looking professional team trained in latest technology with a supportive environment. To work in an environment where I can utilize my skill and experience for organization improvement
• Supervision of service station for good customer service located in my cluster.
• Driving productivity of call center team.
• Ensuring customer satisfaction.
• Providing happy calling to the customer for the resolution of queries as expected and within the time frame.
• Managing field team for resolving SMPS complaints.
• Receiving customer calls and online support to customers.
• Providing onsite technical support to key customers.
• Manage customer trouble tickets in excel format.
• Preparing of monthly report of calls closing status.
• Vendor management.
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$6/hr
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